At Kalam Store, we are committed to providing high-quality products that meet the expectations of our customers. This policy outlines the terms and guarantees of the products you purchase from our store.
Warranty Period
The warranty period varies depending on the type of product. Generally, we offer a warranty for [Enter number of days, months, or years] on all our products unless otherwise specified in the product description.
What the Warranty Covers
The warranty covers manufacturing defects in the product, such as:
Defects in the materials used in manufacturing.
Manufacturing defects affecting the product’s performance.
What the Warranty Does Not Cover
The warranty does not cover damages resulting from:
Misuse or negligence.
Accidents or natural disasters.
Unauthorized alterations to the product.
Normal wear and tear of the product.
How to Avail the Warranty
To avail of the warranty, please follow these steps:
Contact Us: Reach out to us via email at contact@kalam.org to report the issue you are facing.
Provide Proof: Submit your purchase invoice or any document proving the purchase from our store.
Return the Product: We may ask you to return the product to us for inspection.
Warranty Procedures
After inspecting the product, we will take one of the following actions:
Product Repair: If the defect is repairable, we will repair it at no cost.
Product Replacement: If the product cannot be repaired, we will replace it with a similar new product.
Refund: In some cases, we may refund the value of the product.
An Electronic Library that aims to enhance and support the Arabic Language among our Children
Introduction
At Kalam Store, we are committed to providing high-quality products that meet the expectations of our customers. This policy outlines the terms and guarantees of the products you purchase from our store.
Warranty Period
The warranty period varies depending on the type of product. Generally, we offer a warranty for [Enter number of days, months, or years] on all our products unless otherwise specified in the product description.
What the Warranty Covers
The warranty covers manufacturing defects in the product, such as:
What the Warranty Does Not Cover
The warranty does not cover damages resulting from:
How to Avail the Warranty
To avail of the warranty, please follow these steps:
Warranty Procedures
After inspecting the product, we will take one of the following actions: